Frequently Asked Questions
Find answers to the most common questions.
Private experiences offer greater flexibility, comfort, and exclusivity. Unlike shared tours, your day is tailored to your preferences, pace, and interests. You enjoy personal service, more authentic interactions, and the freedom to experience Lapland without crowds or fixed group schedules.
Johka specializes in fully private and tailor-made Arctic experiences. We focus on authenticity, personal service, and exclusive experiences away from mass tourism. Every experience is designed around our guests’ preferences.
Yes. Most of our experiences are fully private and exclusively for your group. This allows us to offer a more personal, flexible, and premium experience.
Our home base is in Rovaniemi, the capital of Finnish Lapland. We also operate in surrounding areas and selected destinations across Lapland.
Yes. Sustainability is a core value of our company. Johka is part of the Sustainable Travel Finland program and has been awarded the Green Activities environmental certificate.
We recommend booking as early as possible, especially during the winter season from November to March, when availability can be limited.
Cancellation terms vary depending on the service booked. Detailed cancellation conditions will always be provided at the time of booking.
You can contact us directly through our website, by email, or by phone. We are happy to help you create the perfect Arctic experience.
Yes. Pick-up and drop-off from your accommodation in the Rovaniemi area are included in the price of most of our activities unless otherwise stated.
We operate comfortable 8+1 seat minibuses, ideal for private transfers and small groups. Our vehicles allow us to provide flexible and personalized transportation throughout your stay.
Yes. We offer private airport transfers as well as transportation between hotels, accommodations, and activity locations.
Absolutely. We specialize in tailor-made programs for families, couples, private groups, incentive groups, and luxury travelers.
Yes. Northern Lights experiences are one of our specialties. We organize private Northern Lights hunting tours designed to maximize the chances of seeing the Aurora Borealis while enjoying the beauty of Arctic nature.
Yes. We work closely with local reindeer herders to provide authentic reindeer experiences that offer a genuine insight into Lapland’s culture and traditions.
We recommend warm winter clothing, including thermal layers, a hat, gloves, and winter boots. For many activities, thermal clothing can be provided if needed.
Many of our experiences are family-friendly and suitable for children. We are happy to recommend activities based on your family’s needs and preferences.
Yes. Please inform us of any dietary requirements, allergies, or special requests when making your reservation.
Our guides primarily operate in English. Other languages may be available upon request and subject to availability.
Yes. We welcome cooperation with travel agencies, tour operators, DMCs, and travel designers worldwide. Please contact us to discuss partnership opportunities.
